Over the last few decades, technology has made it easier for people to keep in touch regardless of their location. When it comes to process servers, technology helps to make the job easier as well as keep the clients happy with frequent updates. In order to provide the best service to all of the clients, there are several technological features that every process server needs.
1. Online Client Database
One of the most important things about the advent of the internet is that it makes it possible to have instantaneous communication. In this case, the internet is invaluable to keep track of each client as well as allowing them immediate access to updates on where you are regarding cases you are serving for them.
Online databases will enable the process servers to keep a detailed record of each particular client with their corresponding cases you are working on, and the steps taken to serve the documents. More importantly, the databases can be set up to send automatic emails to clients, once their documents have been served. This ensures that the clients and the process servers have documentation in case the need arises in court. Process servers in Arizona like ASAP Serve LLC use online databases via their website http://www.asapserve.com/mesa-process-server.
In addition, allowing the clients to access the database will give them immediate information on where all their cases stand. This coupled with punctual updates, offer a major benefit in providing a quality process service. In many cases, process servers usually handwrite note to update clients, which is both quite unprofessional and unreliable. Automatic emails from a client database is more reliable and convenient
2. Mobile Phone
Presently, almost everyone has a cell phone. It a surprise that several people continuously shun mobile phones for various reasons, however, your process server is not one of them. Process servers should not be in the office, they are mostly out serving the papers they were hired to serve. In this case, a cell phone is very important here.
Additionally, you can call your clients immediately and let them know crucial details about their cases immediately. A process server will also be able to update the online database via the mobile phone’s internet connection.
All these technological goodies are vital to provide a punctual, convenient, and reliable service to your clients. However, it is important to make sure that they will be bonded, licensed, and do their jobs full time. Clients will also be looking for credible members of regional or national organizations such as NAPPS, as they have stringent ethical bylaws and requirements for membership.